Mandatory
The following table describes the countries and legal entities engaged in the processing and storage of personal data by Broadpeak acting as a data processor on behalf of its customers, the data controllers.
| Sub processor | Registered address | Territory of Processing | Processing activities | ex-EEA Transfers and/or ex-UK Transfers |
| Amazon Web Services | Amazon Web Services EMEA SARL Address: 38 avenue John F. Kennedy, L-1855 Luxembourg Storage in Ireland Contact person’s name, position and contact details: tel: 352 2789 0057 https://aws.amazon.com/fr/contact-us/compliance-support/ | EU – Germany (Frankfurt) | Sub-processor (non-affiliated) to perform tasks described in the Service/product offer/documentation/SOW on behalf and under instruction of Processor – Storage of encrypted logs to assist the Vendor support | No |
| Salesforce (Pardot) | Salesforce.com France S.A.S Registered in Paris with company number: 483 993 226 RCS Paris Registered office: 3 Avenue Octave Gréard 75007 Paris – France 75007 Paris France privacy@salesforce.com. Tel: 18006649073 | EU – Ireland & Germany | Sub-processor (non-affiliated) providing CRM platform to support the customer (Ticketing; support activities) | No |
| DataDog – Monitoring platform | Datadog, Inc., 620 8th Avenue, Floor 45, New York, NY 10018; or privacy@datadoghq.com. EU Contact: privacy@datadoghq.com. | EU France, Dublin and Germany (Frankfurt) for AWS Infrastructure | No | |
| Microsoft France | MICROSOFT FRANCE: 37/45, 37 QUAI DU PRESIDENT ROOSEVELT, 92130 ISSY-LES-MOULINEAUX, FRANCE SIREN: 327733184 Microsoft EU Data Protection Officer at: Microsoft Ireland Operations Limited, Attn: Data Protection Officer, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Telephone: +353 1 706 3117. | EU – Mainly Ireland M365 Service Geography : Exchange Online : European Union Exchange Online Protection: European Union Microsoft Teams : European Union OneDrive : France SharePoint : France | Sub-processor (non-affiliated) providing platform usd by Vendor to support the customer (Ticketing; support activities) | No |
| Internalized Consulting/Service providers – List provided on request as dependent on projects /products | On request as depending on activities | 3771 boulevard des alliés 35510 Cesson-Sevigne – France | Sub-processor : product development, maintenance, and support | No |
| Service partners | On written request | EUR | Sub-processor : providing complementary or additional service solution of features which rrocessing may include providing (i) cloud computing infrastructure, (ii) logs analysis, (iii) content delivery network (CDN) services, (iv) content transcription, translation, and captioning services, (v) customer service and support, (vi) virtual or hybrid event management services, and (vii) other optional functions that Customer chooses to enable and/or use via the Purchased Services. | Depends on the region the service is to be performed |
| Chargebee | CHARGEBEE INC. Address: 340 S Lemon Avenue, #1537, Walnut, California 91789, USA Contact person’s name, position and contact details: Privacy team, privacy@chargebee.com (https://www.chargebee.com/company/) | |||
| Auth0 | ||||
| Intercom | ||||
| OTHER |
Affiliates
The following parties of the Broadpeak Group have entered an Inter Group Data Transfer & Processing Agreement that sets out the data protection requirements between the parties.
| Affiliated Sub processor | Registered address | Terriorty of Processing | Processing activities | ex-EEA Transfers and/or ex-UK Transfers |
| Broadpeak Video Systems | Broadpeak Video Systems – E 28th St 8th Floor, # 16033 New York, NY 10016 USA 20161060366 | USA ( eg. Denver ) | Sub-processor – affiliate of Broadpeak – NOC/Cockpit for platform operation monitoring, maintenance, and support | Yes – Inter Group Data Transfer & Processing Agreement |
| Broadpeak Asia Pacific Pte Ltd | Broadpeak Asia Pacific Pte Ltd – 3 CHURCH STREET #29-00 SAMSUNG HUB SINGAPORE 049483 201305715E | Singapore | Sub-processor – affiliate of Broadpeak – NOC/Cockpit for platform operation monitoring, maintenance, and support | Yes – Inter Group Data Transfer & Processing Agreement |
| Broadpeak Video Systems Canada Inc | Broadpeak Video Systems Canada Inc – 700-1980 rue Sherbrooke O, Montreal (Québec), H3H1E8- registration number : 1176300516 | Canada | Sub-processor – affiliate of Broadpeak – NOC/Cockpit for platform operation monitoring, maintenance, and support | Yes – Adequate Country as per EU Commission decision Inter Group Data Transfer & Processing Agreement Adequate Country as per EU Commission decision |
* For Optional Third-Party Services, please contact Broadpeak to obtain the sub processors that are applicable to your service.
